Usthadian Academy (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our mobile application, website, and related educational services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information provided by you:

Name – to identify and address you
Email Address – for account creation, communication, and notifications
Mobile Number – for account verification and important updates
Postal Address – for delivery of physical materials, if applicable
Date of Birth / Age – to ensure age-appropriate access to content
Profile Picture – optional, used to personalise your account

1.2 Payment Information

Transaction details such as payment reference ID, amount, and date
Payments are processed through secure third-party payment gateways
We do not store complete credit/debit card numbers or CVV details

1.3 Usage and Learning Data

We collect learning-related information including:

Course enrolment and completion status
Video watch history, progress, and duration
Quiz scores, test results, and assessment performance
Assignment submissions and instructor feedback
Time spent on lessons and activities
Device details such as device type, operating system, and app version

1.4 Technical Information

Log data such as access times, pages viewed, and app errors
Cookies and similar tracking technologies
Analytics data used to improve platform performance

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

Create and manage user accounts
Provide access to courses, videos, and learning materials
Track academic progress and performance
Issue certificates upon course completion

2.2 Personalisation

Recommend relevant courses and study materials
Customise your learning experience
Adapt content based on performance and preferences

2.3 Communication

Send course-related updates and announcements
Notify you about new features or content
Respond to support requests and queries
Send administrative communications (password resets, policy updates)

2.4 Improvement and Analytics

Analyse usage trends to improve Services
Conduct research and development
Monitor technical performance and platform stability
Prevent fraud and ensure system security

2.5 Legal and Regulatory Compliance

Comply with applicable Indian laws and regulations
Enforce our Terms and Conditions
Protect the rights, safety, and property of Usthadian Academy

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties.

3.1 Information May Be Shared With

Service Providers, including third-party vendors assisting with:

Payment processing
Cloud hosting and data storage
Email and SMS communications
Analytics and performance monitoring
Customer support services

Legal Requirements, where disclosure is required to:

Comply with court orders or legal processes
Prevent fraud or security threats
Protect user safety or platform integrity

Business Transfers, in the event of a merger, acquisition, or asset transfer.

With Your Consent, when you explicitly authorise such sharing.

4. Data Security

We use industry-standard safeguards to protect your information, including:

Encryption of data in transit (SSL/TLS) and at rest
Restricted access to personal data on a need-to-know basis
Secure servers with regular backups
Periodic security audits and vulnerability testing
PCI-DSS compliant payment gateways

Despite these measures, no online system is completely secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain personal information only as long as necessary to:

Provide and maintain our Services
Fulfil legal and regulatory obligations
Resolve disputes and enforce agreements

6. Your Rights and Choices

Under applicable Indian data protection laws, you have the right to:

6.1 Access and Correction

Request access to your personal data
Request correction of inaccurate or incomplete information

6.2 Deletion

Request deletion of personal data (subject to legal requirements)
Delete your account at any time

6.3 Data Portability

Request a copy of your data in a commonly used format

6.4 Complaints

Contact us at admin@usthadian.com
We aim to respond within 30 days

7. Children’s Privacy

Our Services are intended for users aged 13 and above. Users under 18 must have parental or guardian consent.

We do not knowingly collect data from children under 13. If such data is identified, it will be deleted immediately. Parents or guardians may contact us to review or remove a child’s information.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their respective privacy policies.

8.1 Third-Party Services Used

Payment Gateways (e.g., Razorpay)
Analytics Services (e.g., Firebase)
Server Services (e.g., Azure)

9. Cookies and Tracking Technologies

We use cookies to:

Remember user preferences
Analyse platform usage
Deliver personalised content

You may disable cookies via browser settings; however, some features may not function properly.

10. International Data Transfers

Your data is primarily stored on servers located in India. If transferred outside India, appropriate safeguards will be applied in compliance with Indian data protection laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

In-app notifications
Email updates
Notices on our website or application

Continued use of the Services indicates acceptance of the updated policy.

12. Compliance with Indian Laws

Usthadian Academy complies with:

Information Technology Act, 2000
IT (Reasonable Security Practices) Rules, 2011
Digital Personal Data Protection Act, 2023
Consumer Protection Act, 2019
Other applicable Indian laws

13. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

Usthadian Academy
Email: admin@usthadian.com
Phone: +91 9115 04 9115

Response Time: Within 7 business days.

Consent

By using Usthadian Academy’s Services, you confirm that you have read, understood, and agreed to this Privacy Policy.